Frequently Asked Questions

Orders & Payments

What payment methods do you accept?

We accept secure payments via ABA PayWay KHQR (compatible with ABA Mobile, Bakong, and all member banking apps in Cambodia). Credit/Debit card payments (Visa / Mastercard) will be supported in an upcoming release.

Can I modify or cancel my order?

Orders can only be modified or canceled before they are dispatched. If you need to make changes, please contact us immediately at [email protected].

Shipping & Returns

Do you ship internationally?

Currently, our standard shipping applies only within Cambodia at a flat rate of $2 via DHL. For international requests, please reach out to our support team.

How do I track my order?

Once your order is handed over to DHL, you will receive a tracking number via email. You can also view your order status in your Account Dashboard.

What is your return policy?

We accept returns within 7 days of receipt. Items must be in their original condition. Please note that return shipping costs are the responsibility of the customer.